Terms & Policies

 

Restrictions on the Sale of Specific Products

Laws and codes regarding the use of emergency warning devices vary greatly within the United States. Some items are restricted in one jurisdiction and may not be in another. Selected products and color variations are restricted to Law Enforcement and Emergency Personnel only. When you place an order with us for a restricted item you are stating that you are authorized to make such a purchase and that you are in compliance with all local, state, and federal laws concerning the purchase and/or use of that product.  If proof of employment is required, that proof will be held on file so you do not have to provide copies again unless you have changed employment.  This proof required could either be a copy of your department photo ID or a letter from the Chief/Sheriff.


Warranty of Installation

Byrums Emergency Equipment  warrants the quality of our installations for one year.  Any tampering with completed installations by customer automatically voids this warranty, which includes tapping into a wire to power another item added by the customer or relocating an item to another location.

All merchandise is covered under the manufactures warranty. Byrums Emergency Equipment does not hold the warranty on any of the products mentioned on this site, only the installation of said products. The manufacturer must handle all warranty repair work or the warranty is null and void.  Any used item provided by the customer is not covered under warranty unless the manufacturers warranty is still in place. 

Taxes

Tennessee residents must pay 9.75% tax on products purchased.

Returns

Our goal is to insure that every Byrums Emergency Equipment customer be perfectly satisfied with every purchase. If you receive your order and it is not what you ordered, contact us Immediately of receipt.  If an item is ordered and Byrums Emergency Equipment has informed you that it will not work on your vehicle for whatever the reason, and you want it anyway,  no return or refund will be authorized.  This is why we take our time with you to make sure your purchase will work for you. Any item that is special ordered in can not be refunded without specific approval of the owner. Labor charges and shipping charges cannot be refunded.

Product Pricing

Some product pictures may be shown with additional options. All product dimensions are approximations; please see factory spec sheets for exact measurements. Prices shown are subject to change at any time. While we strive for accurate pricing sometimes errors can occur. When this occurs you will be notified at the earliest possible moment before payment is accepted.

Please contact us for quotes on bulk purchases.

Policy Privacy Statement / Use of Information

Byrums Emergency Equipment is committed to the security of our customers. When you provide either personal or departmental information we will in no way give or sell that information to any outside company or individual for its use in marketing or solicitation. We will maintain the confidentiality of your information while using it to support your relationship with us. We hope to provide a site that provides quick and efficient information to fulfill our customer's needs. Our intention is to send e-mails or faxes only to those customers that wish to be notified of new products and pricing. If a customer wishes to be removed from these lists you have the right at any time to discontinue these services. When a customer is satisfied with the quality of their experience with Byrums Emergency Equipment, we like to post their experiences in the form of testimonials on our website.

Terms of Sale

By requesting the services of Byrums Emergency Equipment you agree to release Byrums Emergency Equipment from any and all liability associated with the use of the equipment purchased. In addition, you release Byrums Emergency Equipment for any and all liability for the for the loss of use, loss of profit, inconvenience, property damage, personal injury or death arising out of breach of warranty, breach of contract, misuse, tampering with installation, delay, negligence, strict tort liability or otherwise.  Certain products do require drilling holes into the vehicle body or internal panel parts.  Any item that is installed by Byrums Emergency Equipment will be done professionally so as to minimize this process and you agree to the process. 

 

Overseas Purchases

We do not ship anything overseas except for the US Military or its members with an FPO/APO address.